Services
Professional support for companies that want to operate with confidence, compliance and transparency in the Malaysian business environment.
Business Challenges
Problems Companies Often Face
In doing business in Malaysia, a company may run into the following problems — and DIM exists to close that gap.
- Limited understanding of local laws and regulations
- Language barriers and cultural differences when dealing with government agencies
- Insufficient grasp of administrative procedures and enforcement requirements
- Not knowing the lawful channels for complaints and appeals
- Lack of access to reliable professional advice and support
DIM Functions
Seven Core Functions
Integrity & Compliance Advisory
Sharing of Laws & Regulations
Business Rights & Interests Advisory
Facilitating Communication with Agencies
Guidance on Lawful Complaint & Appeal Channels
Training, Seminars & Professional Development
Promoting a Culture of Social Integrity
Support you can actually reach, not just a policy
The DIM Integrity Service Centre receives complaints, advises, and refers cases to official channels where needed.
DIM Integrity Service Centre
A Professional, Transparent Official Channel
DIM provides a professional, transparent and trustworthy official channel to help individuals, organisations and the public raise complaints, obtain advice and resolve matters relating to integrity, governance and compliance.
Complaint Intake
- Misconduct, ethical breaches and integrity matters
- Conflicts of interest and abuse of power
- Organisational governance and compliance issues
Advisory Services
- Corporate governance
- Compliance systems
- Integrity risk management
- Organisational integrity policy development
Support & Referral
- Preliminary review of complaints
- Guidance on resolving the issue
- Initial mediation (where appropriate)
- Referral to the relevant agencies where required